Support
At DARIA, your satisfaction is our top priority. We’ve designed our support system to ensure that help is always within your reach, whether you’re troubleshooting an issue or simply exploring the features of your DARIA device.
Warranty Policy
Learn about warranty coverage, eligible products, service options, and how to make a claim for your DARIA bond smartphone.
DARIA Support App
Seamless Support at Your Fingertips
Our dedicated support app lets you connect with our team directly. Chat with a representative, request remote assistance, or explore troubleshooting tips tailored to your device.
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Remote Diagnostics
With your approval, our experts can remotely analyze and fix issues on your DARIA device.
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Comprehensive Assistance
Whether it’s about your phone, DariaOS, or system apps, we’re here to guide you every step of the way.
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Updates and Notifications
Stay informed about software updates, new features, and essential tips through our app.
Frequently Asked Questions
Welcome to the FAQ section, where we’ve compiled answers to the most commonly asked questions about our products, services, and policies. Whether you’re looking for details about features, troubleshooting tips, or support options, this section is designed to provide you with quick and clear information. Explore the FAQs below to find the answers you need!
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How does the Bond I phone’s processor handle heavy apps with its exceptional power and performance?
The Bond I phone’s processor is one of the latest MediaTek Dimensity 7050 series processors, which is considered one of the best in mid-range phones.
This processor easily runs popular and heavy apps, such as Call of Duty and Asphalt, without any lag and with smooth performance.
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How does the Bond II phone’s processor handle heavy apps with its exceptional power and performance?
The Bond II phone’s processor is one of the latest MediaTek Dimensity 8350 series processors, which is considered one of the best in mid-range phones.
This processor easily runs popular and heavy apps, such as Call of Duty and Asphalt, without any lag and with smooth performance.
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Step-by-Step Guide to Controlling Battery Usage
First, go to Settings, then enter the Battery section under Personalization settings, and select the Charging Control option. By enabling this option, you can control your battery usage and schedule battery management.
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Step-by-Step Guide to Controlling Battery Usage
First, go to Settings, then enter the Battery section under Personalization settings, and select the Charging Control option. By enabling this option, you can control your battery usage and schedule battery management.
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Step-by-Step Guide to Viewing Battery Usage
First, go to Settings, then enter the Battery section under Personalization settings, and select the Battery Usage option. Through this section, you can view the battery usage percentage for each app or component.
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Step-by-Step Guide to Battery Optimization
First, go to Settings, then enter the Battery section under Personalization settings, and select the Battery Optimization option. Through this section, you can set the battery saver to turn on automatically when the charge level reaches a selected percentage.
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Is the Bond charger exclusively for the phone, or can it be used for other devices as well?
The charger can be used for other devices as well. However, the fast charging capability is exclusive to the Daria phone.
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Step-by-Step Guide to Data Saving
First, go to Settings, then select Network & Internet, and at the bottom of the list, choose the VPN option. Adding a VPN is done through registered software, and for increased security, only networks using the IKEV2 protocol can be added.
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Step-by-Step Guide to Setting Up a VPN
First, go to Settings, then select Network & Internet, and at the bottom of the list, choose the VPN option. Adding a VPN is done through registered software, and for increased security, only networks using the IKEV2 protocol can be added.
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Step-by-Step Guide to Bluetooth Settings
First, go to Settings and select the Connected Devices option. Choose Connection Preferences and then enable Bluetooth. This technology helps you easily connect to accessories and wearable devices that require short-range connectivity for data transfer or connection.
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Step-by-Step Guide to Configuring Hotspot and Internet Sharing
Go to Settings, and then select Network & Internet. In the middle of the list, select Hotspot & Tethering. Here, you can share your mobile network via USB, Wi-Fi, or Bluetooth.
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Step-by-Step Guide to Airplane Mode
First, go to Settings and then select Network & Internet. To disconnect all network connections on the device, enable Airplane Mode.
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Step-by-Step Guide to Configuring Call and SMS Settings
First, go to Settings and select "Network & Internet." On the selected page, choose "Calls & SMS." Here, you can configure settings related to calls and messages, including which SIM card should handle them.
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How can I make a video call without using the internet?
To make a video call, you need to use a new generation SIM card (USIM), and the call must be between two SIM cards from the same carrier. Then follow these steps:
From the Settings menu, go to Network > Mobile > SIMs, and enable the options Roaming, VOLTE, and Carrier Video Calling.
Dial the code 102431# on Hamrah Aval (to activate the VOLTE service).
Make a voice call to the desired contact, and on the second screen of the call, select the option "Add My Camera."
Now the video call will be established through the SIM card lines without the need for the internet. The cost of each video call is 150 Tomans. The cost of an HD quality voice call is calculated the same as a regular call.
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Where can I view blocked numbers?
Go to the Call Settings and tap on the Blocked Numbers option. Here you can see the blocked numbers. To view blocked messages, open the messaging app, tap on the avatar at the top of the screen, select "Spam & Blocked," and you will see the blocked messages.
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Is it possible for residents outside of Iran to make video calls without using the internet?
No, this service only works with operators within Iran, and it is only available between Irancell to Irancell and Hamrah Aval to Hamrah Aval lines.
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Is it possible to record phone call conversations on the Daria Bond phone
No, it is not possible. However, you can download apps related to call recording from reputable marketplaces.
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General Title: Step-by-Step Guide to Display Optimization
First, go to Settings, then enter the Display section under Personalization settings. Select the Live Display option, which will open another page. By enabling the Reading Mode option, you can help optimize the display under different environmental conditions to improve readability and reduce eye strain.
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Step-by-Step Guide to Reducing Screen Brightness at Night
First, go to Settings, then enter the Display section under Personalization settings. By selecting the Night Light option, you can reduce the screen brightness at night.
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Step-by-Step Guide to Brightness Adjustment
First, go to Settings, then enter the Display section under Personalization settings, and enable the Adaptive Brightness option, which adjusts the screen brightness based on the surrounding light conditions.
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Step-by-Step Guide to Smooth Display Settings
First, go to Settings, then enter the Display section under Personalization settings, and enable the Smooth Display option. Although this option increases battery consumption, it enhances the refresh rate for certain content.
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Step-by-Step Guide to Extra dim
First, go to your phone's settings and select the Accessibility option. Then, activate the Low Light option to reduce screen brightness and make reading easier.
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Step-by-Step Guide to Unlocking the Phone Without Turning On the Display
First, go to Settings, then enter the Display section under Personalization settings. Select the Lock Screen option, which will open another page. At the bottom of this page, you will see the option "Long press on fingerprint sensor to unlock phone." By enabling or disabling this option, you can unlock the phone with your fingerprint without turning on the display.
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What should be done to ensure the best performance of the display while using the phone?
The touchscreen is the primary way to interact with your phone. First, make sure the screen is clean and dry. Remove any screen protectors or cases that might interfere. Restart your device and ensure your software is up-to-date.
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What should be done when the fingerprint sensor does not recognize the user’s fingerprint?
The fingerprint sensor on your phone provides an easy and secure way to unlock your phone and protects your personal information.
First, make sure that your finger and the sensor are clean and dry.
Re-register your fingerprint in Settings > Security > Fingerprint. If the problem persists, try using a different finger, and if the issue is not resolved, contact support.
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How can I test the sensors on the Daria Bond phone?
You can use diagnostic apps available on the Play Store to test sensors like the accelerometer, gyroscope, proximity sensor, and more.
Additionally, you can access the service menu by dialing a specific code (like #0# or similar) if supported.
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Is it possible to unlock the phone with a fingerprint when the screen is off?
Yes, if the “Long press on fingerprint sensor to unlock phone” option is enabled, you can unlock the device with your fingerprint when the screen is off. The steps are as follows:
Settings > Display > Lock Screen > Long press on fingerprint sensor to unlock phone
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How do I install apps on my Android phone?
To install apps on your Android phone, open the Google Play Store app, search for the desired app, and tap on the Install button to download and install it on your device.
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How do I uninstall apps from my Android phone?
To uninstall apps, go to the Settings app, select Apps or Applications, find the app you want to uninstall, and tap on the Uninstall button. Alternatively, you can long-press the app icon on the home screen and drag it to the Uninstall or Remove area.
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How can I update apps from the Google Play Store?
First, check your internet connection. Then, open the Google Play Store app, go to your profile section, enter "Manage Apps and Device," and update the apps listed for updates.
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How can I update apps from the Google Play Store?
First, check your internet connection. Then, open the Google Play Store app, go to your profile section, enter "Manage Apps and Device," and update the apps listed for updates.
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How can I install apps from unknown sources on the Bond phone?
When you download apps from unrecognized markets, the phone does not allow you to install them. You can go to Settings, Apps & Notifications, Special App Access, Install Unknown Apps, and select the desired app (such as your browser). Then, enable the "Allow from this source" option.
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Step-by-Step Guide to Configuring the Number Row
First, go to the keyboard settings and enable the Number Row option. Enabling this will ensure that the number row is always visible on the keyboard.
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Step-by-Step Guide to Disabling Keyboard Sound
First, you need to go to keyboard settings and select the "Preferences" option. On the opened page, disable the "Keypress Sound Feedback" option to ensure no sound is produced while using the keyboard.
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Step-by-Step Guide to Keyboard Settings
First, you need to select the settings icon in the active text conversation. Then, on the created page, you can change the language, theme, and typing style.
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How can I disable the keyboard sound?
Go to Sound and Vibration settings and turn off the Touch and Click Sounds option. You can do this by following these steps:
Settings > Sound and Vibration > Tap and click sounds
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How can I use voice typing on the Bond phone?
Ensure that Google Voice Typing is enabled by following these steps: Settings > System > Languages & Input > Speech > Voice Input Then, you can tap the microphone icon on the keyboard to start voice typing.
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Step-by-Step Guide to Permission Manager Settings
First, go to your phone's settings and select the Security & Privacy option. From there, navigate to the Privacy section and then to the Permission Manager. Here, you can view and control app access to your data.
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Step-by-Step Guide to Enabling Automatic Restart
First, access your phone's settings and select the Security & Privacy option. Then, navigate to the Privacy section and select the Permission Manager. This guide will help you enable the automatic restart feature to ensure your device can restart itself under specified conditions.
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Step-by-Step Guide to Managing Account Passwords
First, access your phone's settings and select the Passwords & Accounts option. This section allows you to manage your Google accounts and other accounts associated with various applications.
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Is it possible for users to update the Daria Bond phone?
Yes, the phone can be updated wirelessly by the user. The steps to update are as follows:
Settings > System > Update
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How do I turn on/off my Android phone?
To turn on your Android phone, press and hold the power button until the device powers up. To turn it off, press and hold the power button, and then select the Power off option from the menu that appears.
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How do I take a screenshot on my Android phone?
To take a screenshot on most Android phones, simultaneously press the power button and the volume down button for a few seconds. The screen will flash, indicating that the screenshot has been captured.
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How do I customize the home screen on my Android phone?
To customize the home screen, long-press on an empty space on the screen. This will allow you to add widgets, change the wallpaper, create folders, and rearrange or remove app icons.
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How to Take a Screenshot Using Three Fingers
Use the "AYS" app to effortlessly capture screenshots by enabling the "Swipe to Screenshot" feature in the Gesture settings and swiping down with three fingers.
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Step-by-Step Guide to Dynamic Clock
First, go to Settings, then enter the Display section under the Personalization settings. In the Lock Screen section, you can enable or disable the Dynamic Clock option.
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Step-by-Step Guide to App Settings
To manage and adjust settings for your installed apps, follow these steps.
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Step-by-Step Guide to Memory Management Settings
To effectively manage and monitor your device's storage, including handling deleted files, follow these steps.
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Step-by-Step Guide to Phone Information
To view detailed information about your phone, follow these steps.
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Is the Daria charger adapter covered by warranty?
Yes, the adapter is covered by an eighteen-month warranty, whether obtained as a gift from roadshows or purchased. The warranty period starts from the date of the valid purchase invoice.
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How can I purchase a silicone case or accessories included in the box?
Customers can purchase accessories included in the box (gel case, headphones, cable, adapter) by visiting Daria Hamrah service centers in person.
Central Branch (Qaem Maqam)
Charsoo Roadshow
Elahiyeh Branch
Customers in other cities can visit the roadshows located in their area or coordinate with the contact center to place their order.