Support

The Bond I phone’s processor is one of the latest MediaTek Dimensity 7050 series processors, which is considered one of the best in mid-range phones.

This processor easily runs popular and heavy apps, such as Call of Duty and Asphalt, without any lag and with smooth performance.

The Bond II phone’s processor is one of the latest MediaTek Dimensity 8350 series processors, which is considered one of the best in mid-range phones.

This processor easily runs popular and heavy apps, such as Call of Duty and Asphalt, without any lag and with smooth performance.

First, go to Settings, then enter the Battery section under Personalization settings, and select the Charging Control option. By enabling this option, you can control your battery usage and schedule battery management.

The charger can be used for other devices as well. However, the fast charging capability is exclusive to the Daria phone.

Check the battery usage in the Battery settings. Identify apps that are consuming excessive battery and reduce their background activity or, if necessary, uninstall them.

You can enable Bluetooth and Wi-Fi from the status bar at the top of the Bond phone's screen.

You can enable Bluetooth and Wi-Fi from the status bar at the top of the Bond phone's screen.

After connecting the phone to the computer, the "USB Tethering" option should be enabled. Please note that the internet and data transfer feature is only possible using the phone’s original cable.

To make a video call, you need to use a new generation SIM card (USIM), and the call must be between two SIM cards from the same carrier. Then follow these steps:

From the Settings menu, go to Network > Mobile > SIMs, and enable the options Roaming, VOLTE, and Carrier Video Calling.

Dial the code 102431# on Hamrah Aval (to activate the VOLTE service).

Make a voice call to the desired contact, and on the second screen of the call, select the option "Add My Camera."

Now the video call will be established through the SIM card lines without the need for the internet.
The cost of each video call is 150 Tomans.
The cost of an HD quality voice call is calculated the same as a regular call.

Go to the Call Settings and tap on the Blocked Numbers option. Here you can see the blocked numbers. To view blocked messages, open the messaging app, tap on the avatar at the top of the screen, select "Spam & Blocked," and you will see the blocked messages.

No, this service only works with operators within Iran, and it is only available between Irancell to Irancell and Hamrah Aval to Hamrah Aval lines.

No, it is not possible. However, you can download apps related to call recording from reputable marketplaces.

Yes, the secondary microphone is responsible for noise reduction.
The primary microphone, usually located at the bottom of the phone, picks up your voice, and the second microphone at the top of the phone enhances call quality.

You can access the photos taken using the Google Photos app, and you can also edit the photos directly within this app.

After opening the camera app, you can scan barcodes and files by selecting the Intelligent Scanning option in the More section of the camera. You can also select the Quick Response Code Scanner option from the quick access bar.

Yes, it can be done through the following steps:

Settings > Accessibility > Extra dim

After opening the camera app, you can scan barcodes and files by selecting the Intelligent Scanning option in the More section of the camera. You can also select the Quick Response Code Scanner option from the quick access bar.

The touchscreen is the primary way to interact with your phone. First, make sure the screen is clean and dry. Remove any screen protectors or cases that might interfere. Restart your device and ensure your software is up-to-date.

The fingerprint sensor on your phone provides an easy and secure way to unlock your phone and protects your personal information.

First, make sure that your finger and the sensor are clean and dry.

Re-register your fingerprint in Settings > Security > Fingerprint. If the problem persists, try using a different finger, and if the issue is not resolved, contact support.

You can use diagnostic apps available on the Play Store to test sensors like the accelerometer, gyroscope, proximity sensor, and more.

Additionally, you can access the service menu by dialing a specific code (like #0# or similar) if supported.

Yes, if the “Long press on fingerprint sensor to unlock phone” option is enabled, you can unlock the device with your fingerprint when the screen is off. The steps are as follows:

Settings > Display > Lock Screen > Long press on fingerprint sensor to unlock phone

When registering face unlock, pay attention to the prompts (such as head rotation and direction). If you frequently wear glasses, register face unlock with your glasses on.

To install apps on your Android phone, open the Google Play Store app, search for the desired app, and tap on the Install button to download and install it on your device.

To uninstall apps, go to the Settings app, select Apps or Applications, find the app you want to uninstall, and tap on the Uninstall button. Alternatively, you can long-press the app icon on the home screen and drag it to the Uninstall or Remove area.

First, check your internet connection. Then, open the Google Play Store app, go to your profile section, enter "Manage Apps and Device," and update the apps listed for updates.

First, check your internet connection. Then, open the Google Play Store app, go to your profile section, enter "Manage Apps and Device," and update the apps listed for updates.

When you download apps from unrecognized markets, the phone does not allow you to install them. You can go to Settings, Apps & Notifications, Special App Access, Install Unknown Apps, and select the desired app (such as your browser). Then, enable the "Allow from this source" option.

Go to Sound and Vibration settings and turn off the Touch and Click Sounds option. You can do this by following these steps:

Settings > Sound and Vibration > Tap and click sounds

Ensure that Google Voice Typing is enabled by following these steps: Settings > System > Languages & Input > Speech > Voice Input Then, you can tap the microphone icon on the keyboard to start voice typing.

To add a new language to the keyboard, go to Settings > System > Languages & Input > System Languages, then tap "Add Language" and select the desired language.

Open the keyboard, tap the settings icon, then enable the "One-Handed Mode" option to shrink the keyboard to one side of the screen, making it easier to type with one hand.

Yes, the phone can be updated wirelessly by the user. The steps to update are as follows:

Settings > System > Update

To turn on your Android phone, press and hold the power button until the device powers up. To turn it off, press and hold the power button, and then select the Power off option from the menu that appears.

To take a screenshot on most Android phones, simultaneously press the power button and the volume down button for a few seconds. The screen will flash, indicating that the screenshot has been captured.

To customize the home screen, long-press on an empty space on the screen. This will allow you to add widgets, change the wallpaper, create folders, and rearrange or remove app icons.

Use the "AYS" app to effortlessly capture screenshots by enabling the "Swipe to Screenshot" feature in the Gesture settings and swiping down with three fingers.

When you connect the Bond phone to a computer via a cable, you need to pull down the notification bar from the top of the phone screen after the connection is established, and select "File Transfer via USB." Then, in the opened window, check the "File Transfer" option. On the computer, go to the main memory, select the mobile device, and access your phone’s storage to transfer data. Please note that the data transfer feature is only possible using the phone’s original cable.

Yes, the adapter is covered by an eighteen-month warranty, whether obtained as a gift from roadshows or purchased. The warranty period starts from the date of the valid purchase invoice.

Customers can purchase accessories included in the box (gel case, headphones, cable, adapter) by visiting Daria Hamrah service centers in person.

• Central Branch (Qaem Maqam)

• Charsoo Roadshow

• Elahiyeh Branch


Customers in other cities can visit the roadshows located in their area or coordinate with the contact center to place their order.